Do you offer repair services outside of warranty?
Our tablets are designed to be affordable alternative tablets for the budget-minded consumer. If one were to add the cost for shipping to and from a repair facility, to the cost for parts and the cost for labor, the total cost for repair rivals the cost to replace the Cruz tablet, often with a newer model.
It is for this reason that we only provide repair services to those owners of Cruz tablets still within warranty. If your device is no longer in warranty, we apologize for the inconvenience this may cause. If you purchased an Extended Service Plan or Protection Package at the original point of sale, we recommend you contact them for service under that plan.